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Car Rental | FAQ | All Time | Rent A Car
Frequently Asked Questions

Question:

What are the 3 main goals of AllTime Car Rental?

 

Answer:

The three main values of AllTime Car Rental are:

 

Excellent prices

Excellence in service, and

Excellence in commitment & Customer Satisfaction

Question:

What are the requirements in order to rent a car from AllTime Car Rental?

 

Answer:

The minimum age is 23 for regular cars, 21 for trucks, and 25 for exotic vehicles.

Question:

What kind of services does AllTime Car Rental provide?

 

Answer:

AllTime Car Rentals provides an airport service (pick up and drop up from the air port can be arranged). AllTime Car Rentals also has a 24 hour pick up and drop off service..

Question:

What are the available insurance coverages at AllTime Car Rental?

 

Answer:

There are two types of coverage available:

 

Loss Damage Waiver (LDW)

Renters may purchase loss damage waiver (LDW) that reduces the financial liability for loss or damage to the AllTime Car Rentals as long as they comply with the terms of the AllTime Car Rentals agreement. Cost of LDW will vary by location, car group and rate. If you have rental car coverage through your personal insurance or charge card, LDW offers maximum protection while your personal insurance or charge car may contain a deductible and third party insurance may be mandatory.

 

Personal Accident Insurance (PAI)

Personal Accident Insurance (PAI) provides accidental death benefits and emergency medical expense benefits to the renter and all passengers in AllTime Car Rentals. 

 

The renter is covered 24 hours a day during the rental only if he is driving.

Question:

Do we answer cash sales (yes or no)?

 

Answer:

 No, All Time Car Rentals does not answer cash sales.

Question:

Do we sell cars to the general public (yes or no) if yes, then what are the benefits of purchasing a car from AllTime Car Rental?

 

Answer:

Yes, All Time Car Rentals do sell cars to the general public and if you purchase a vehicle from them you get an off lease vehicles at an excellent price.

Question:

What steps are to be followed if you meet with a collision while in a rental car from all time car rentals?

 

Answer:

In Case of a collision the following steps are to be followed:

A)Report the collision to the police.

B)Call the nearest location of All Time Car Rentals within 24 hours of the collision and report it.

Question:

What are the emergency roadside assistance numbers?

 

Answer:

The Emergency roadside assistance numbers for the specific makes are as follows:

Toyota     :   1 888 869 6828

Mazda     :   1 877 416 2932

Honda     :   1 888 869 6828

GM             :   1 800 268 6800

Hyundai    :   1 800 268 9958

Mercedes :

Infiniti :

Audi :

BMW :

Lexus :

Dodge :

Chrysler :

UHAUL :

Kia :


Question:

In case of canceling a rental reservation, what steps must be followed?

 

Answer:

In the case of canceling a rental reservation at AllTime Car Rentals, one should first inform the nearest by AllTime Car Rental office, 72 hours before the reserved date. Second, one should keep reservation number ready to avoid hassle. 

Question:

If you have a complaint, where should you report it?

 

Answer:

If you have any concerns about the performance of AllTime Car Rentals, you can contact their customer services department by writing to Complaints, 833-Westlock Rd, Unit #2, Mississauga, Ontario, L5V 1T6, Canada or by email info@alltimecarrental.ca 

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